Our Values

While our service offerings and day to day activities may be diverse, it is our values which equally unite us, and isolate us from other service providers.

Our values are the common threads running through everything we do; a road map for success, which ensures that all who bear the iconic ACE+ name are ambassadors for the highest levels of service, safety, sustainability and innovation across the industry.

The right people doing the right things

Clients of ACE+ should always be confident they’ve got the right people with the right expertise, skills and experience to competently provide the services they need. We always aim to get things right the first time. All our services and parts come with 12 month warranty and we will not charge clients if we do not have a solution.

Think like the customer

When we think like our customers we give them the service they want. This goes beyond simply delivering a good service and also extends into actively applying our knowledge and expertise to find solutions better than the ones our customers may be aware of.

Always be at the forefront of innovation

We always use the most advanced equipment and techniques enabling us to deliver the work more efficiently and drive down the cost to the client. We constantly aim to improve and innovate the service that our clients experience.

Be safe and take care of each other

Safety should always be our priority above all else. That’s why taking care of each other is paramount. Nothing is more important than returning home safely a the end of each day.

Enjoy work

We believe each of us should enjoy our work. Motivated staff who come to work with the right attitude will always provide clients with superior service.

A happy customer

“I’d like to express my sincere thanks to Ace for reacting so quickly and for liaising constantly with the strata managers …”